Customer Service for Dutch market Barcelona (Barcelona)

  • Experiencia

    Al menos 2 años de experiencia.

  • Salario

    Recompensa no especificada

  • Campo – Posición

    Atención al cliente

    • Técnico de atención al cliente
    • Representante de Servicio al Cliente

  • Categoría o nivel

    Técnico de personal

  • Vacantes

    1

  • escrito

    0

  • Contrato

    Un contrato indefinido

  • dia de trabajo

    Tiempo completo

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Periodo de oferta: hasta el 29.12.2023.

Características

Customer service for Dutch market with at least two years of experience in the rol

· Answering customer enquiries via email and telephone 
· Advising customers on selecting the right product for their needs
· Preparation and calculation of price quotations
· Preparation of virtual samples 
· Process and follow-up of (online) sales orders with customers
· Process and follow-up of purchase orders with suppliers
· Manage print proofs between suppliers and customers
· Send shipping information and assure on-time delivery
· Assuring customer satisfaction

Requisitos

· Native Dutch speaker (MUST HAVE)
· High level of English OR Spanish 
· Excellent verbal and written skills
· Previos experience in a customer service position
· Bachelor's Degree
· Proactive and responsible person with a passion for customer support

Se sugiere

· Immediate start and a fixed contract (after probation period)
· Working hours: Monday to Friday 09:00-18:00h 
· Dynamic and multicultural work environment.
· Competitive fixed salary + attractive commission scheme

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